I am on my way home last night after work. I get about half way and my server company calls and says that the server has been compromised and that it is spewing spam all over the place. I say to them, no problem I will be home in 10 minutes and I will call my management company and they will fix the problem. The tech on the phone says to me, “I hope you understand the gravity of the situation”, and I say, “Yes I do and I will take care of it as soon as I can get my hands on a computer, I am driving right now”. Then he proceeds to tell me that they will shut off my server if it isn’t taken care of right away. I guess the tech expected me to be able to fix it while I was driving. Anyway, I stayed up until 1:00AM and resolved the problem. I understood the gravity of the situation. I guess he expected miracles. What do you think?