I received my credit card statement today from the bank and I am checking it over and I see a charge for $213.41 from Dell. Now I know I didn’t buy anything from them since last year and I am trying to figure out what this charge is for. So I call the Dell phone number on my credit card statement and I get India techs support. I go through 3 people on the phone and no one can tell me what the charge is for. They keep transferring me hoping that I will get aggravated which I did. I finally hung up and called the credit card company instead. I filed a dispute. I was told it takes 60-90 days to process the request. In the meantime I have to pay the amount on the credit card and wait to be reimbursed or I will get charged interest. Awesome, its like money grows on trees.
Update on this: I received the money back from Dell by disputing the charge. The lady from the bank called the number on my credit card statement and she couldn’t get anywhere with them so she put through the dispute for me.