A customer calls and asks about the status on his computer repair. We tell him what the computer needs and we discuss all of his options. He asks a bunch of questions. 5 minutes later his wife calls for status. She doesn’t know that her husband called and she proceeds to ask a bunch of questions which are basically the same questions her husband asked. Obviously husbands and wives don’t communicate.
One of my employees shows up today and wants to talk to me about his situation. He gives me all the details about his windshield being cracked and he tells me he couldn’t afford to get it fixed, and because of that he couldn’t get his car tags without the windshield being fixed. He was hired to be an on-site technician. Over the weekend he gets pulled over for no tags on his car and they impound his car. He says he should have a car within a week to do on-sites. He has to buy another car because the original car was impounded and it will take 30 days to get out of impound at $23 per day. He tells me that 30 days in impound is required by Arizona law. Not sure about this law, but I don’t have time to check on it. Seems like a pretty severe penalty for a non moving violation. I can’t believe he let his tags lapse. He does have insurance. The tags on his car would cost at most $50 per year. He could have saved himself a ton of money by just paying the tags in the first place. The fines will be close to $300 to $400 plus the impounds. Pretty expensive mistake. In the meantime should I pay him and have him work in the store or should I send him home? What do you think?
Why do people stand by the front doors and move around and make the buzzers go off over and over again? Kind of like hitting the little bell on a counter in other stores. Just had a couple come into the store and they kept milling around in front of the doors. I guess they didn’t put 2 and 2 together. Move and buzzer goes off.
My Lunch
Went to In and Out Burger yesterday for the first time and they have fast service and good food. They even had time to visit us at our table and ask how our food was. I have never had a fast food service business do that. Simple menu, fast service and good food. Expert combination. I recommend them highly. The one I went to is located here: 1979 EAST AJO WAY TUCSON, AZ
We went to the swap meet over the weekend and as we were getting ready to leave we noticed three moms with their kids. It was late in the day and the kids had obviously been out for a while so they were tired. One kid starts to cry and they all cry. I guess misery loves company. They were all really young kids.
