Daily Remarks

My son called this guy to look at his Ford Mustang he had for sale. The seller said come over after work to check out the car. We went over after work to checkout the car, but the owner wasn’t there yet. We speak with his wife and she tells us to wait for her husband. In the meantime we check out the car that is for sale in the driveway. Not a bad car and for $1600 for a 1995 Ford Mustang, it seemed like a pretty good deal.

The owner shows up and right behind him is another potential buyer that wants to look at the car also. I really didn’t want to get into a bidding war with someone over a car, but it doesn’t hurt to look at it and talk to the seller. The owner starts the car and pulls it out so we can get a better look and also hear the motor run.

I ask the owner of the car who called first on the car and the other potential buyer pipes in that he has first dibs on the car and he told the seller of the car so over the phone. Kinda of a jerk move on the other guys part, but oh well. The owner doesn’t say anything at this point. I ask the owner of the car again who the first caller was and the owner says we both called within 5 minutes of each other. Obviously the owner of the car doesn’t want to make any waves. So the other guy gets to take the car out first and he gets to decide whether he wants to buy it or not before we get a crack at it. Kinda upsets me because we were there first to look at it. So the owner and the potential buyer go out in the car and then they come back.

The owner of the car walks over to me and says that the other guy is probably going to buy the car. He says if I want to talk to the other buyer to go ahead. I walk over to the guy and ask if he is going to buy the car and he says yes. Then I ask if he is going to pay full boat for the car, which means pay full price and he says yes also. I am speculating that the other buyer was a friend of the owner or worked with the owner because he drove in like he was being towed by the other guy (thats how close the other buyer was to the seller when they drove in). The one thing we had going for us was that the other buyer had to pay full price.

I always like Survivorman. The new show premiers on Discovery Channel USA on August 27th at 10PMEST and in Canada on OLN September 5th at 8PMEST. Les Stroud travels the world and takes part in tribal rituals and ceremonies and discovers the secrets of how trival culture has survived for thousands of years.

Discovery Channel Site and Information.

Here is Les Stroud, Survivorman’s Website

A customer bought an ac adapter 4 days ago and tried to return it yesterday. The customer pulled the cable lose from the adapter, scratched the top of it, and the bottom of the adapter looked like it had been burnt and they wanted to return it for a refund. Yesterday the customer said that he found his original adapter and needed to return the one he bought from us. I explained that we don’t take back physically damaged equipment. He left without saying a word. The day after daddy shows up and wants to return it. He tells me he wants to return it because it doesn’t work. I explain to him that it is physically damaged and we cannot take returns on damaged equipment. I show him the damage. He then says, “well how do you know it wasn’t damaged when you sold it to me?”. I pulled a brand new adapter out of a box and showed him the condition of it. He still doesn’t budge and says that we have terrible customer service and that I should take it back. I tell him that we can’t and then he pulls the “I am going to report you”. I take a copy of the paperwork and copy it to make sure I have a copy of it. He asks me why I am doing that and I tell him, “I need another copy so that I have it when you do whatever you are going to do”. He then grabs the ac adapter and the paperwork and leaves all the while stating that we haven’t heard the last of him. Isn’t it awesome to be in business? Has this ever happened to you?

I work for a computer company and we have a dumpster out back of the office. We throw stuff away and put it inside the dumpster. People come by and rummage through the dumpster which I don’t mind, but they leave the trash outside the dumpster on the ground when they are finished. Why can’t they put the trash back into the dumpster when they are finished? I have to clean it up at least once per week. The other problem is that we throw stuff into the dumpster. One day there was actually someone in the dumpster and we almost clocked them in the head because we assumed there wasn’t anyone in there. It is almost to the point where I will have to put a lock on the dumpster so that I don’t have to clean up after the dumpster divers. Has this ever happened to you?

A lady comes in with a used computer she purchased the night before just as we were closing. She brings the computer in as soon as we open and needs help with it. She removed the anti-virus and installed a different anti-virus with registry cleaner and file remover capabilities. She uses the new program remover to remove necessary files from the computer and now the computer doesn’t even boot. She told us she did this. She is all upset with the equipment and with us and she needs the computer right away for a court case she is involved in. She caused the problem with the laptop, but she won’t own up to it.

I take the computer in the back so a technician can look at. She proceeds to tell another person in the office that she has been involved with the law her whole life and she is in the middle of suing someone right now. (I wonder why she brought this up, maybe she is looking to coerce us into doing something, or maybe I am cynical). We end up checking the computer in to be looked at for free.

She then asks about another computer she dropped off for repair. The laptop she dropped off for repair needs a motherboard and it is old so we tell her it isn’t worth repairing because of the cost. She then questions what exactly is wrong with the laptop. We tell her that we ran diagnostics on the computer, we changed out the ram, we tried another ac adaptor, we tested her ac adaptor, as well as a bunch of other diagnostic things. She isn’t happy with that and says that she has 2 other techs look at the computer before us and they say that the dc connector is bad. We tell her that that is part of the laptop and because of the age it isn’t worth fixing. So we go round and round with her trying to explain that the laptop is old and she shouldn’t put any money into it. We are trying to help her not throw her money away, but she can’t see it. She takes the laptop that came in for repair, but she changes the pickup paperwork wording to state that she is unsatisfied with our work and then she signs the paperwork.

We end up giving her a full refund on the laptop she purchased the prior night because frankly, ” we don’t want to deal with her anymore”. She is antagonistic and I don’t need people like that in my life. Have you had an experience like this?