Get a call and they are talking to someone else when you answer
Published: February 19th, 2010
Category: Customer Service, Retail Problems
I really hate it when people call me and they are talking to someone else when I answer the phone. I pickup the phone and I hear them talking to whoever about whatever when they should be paying attention to who they called. This is just being discourteous. I basically give it about 2 seconds then I hang up. If they feel it is important to talk to one of us at the store they can call back. How do you handle this?
Tags: call, discourteous, phone, rude
