Nov
08

Barnes and Noble Online vs In-Store Pricing Disappoints

Over the weekend I went shopping for a Star Wars Blue Ray boxed set of the whole epic film. Barnes and Noble has it online for $88.19 as of 11/7/2011 so I went over the Barnes and Noble to pick it up. When I got their I found the price to be $129.99. I took the item up to the cashier and requested the online price and I was told I couldn’t get it at that price because that was the online price. They have a customer ready and willing to purchase an item in store and they refuse to sell to me at their listed online price. I didn’t purchase the film from Barnes and Noble. I left the store and started shopping for the film from other venues and found it at a better price. I really do like the feeling of Barnes and Noble and the brick and mortar stores, but this pushes me into buying everything online. I would have bought it from Barnes and Noble and they would have made the sale, but they refused which caused me to go looking elsewhere. Please explain to me why they wouldn’t sell it to me at their listed online price? I asked several people what the difference is between online and in-store prices and none of the people I talked to could come up with a good reason. Is their anyone out there that can explain this to me as I don’t think it makes any sense?

Aug
13

Men Insults and Women Compliments

Men insult men and don’t really mean it, women compliment each other and don’t really mean it. Pretty funny observation from my co-worker.

May
25

Why won’t you work on my computer for free

A guy comes into the computer store and buys a used computer. We show him Windows on the computer before he makes his purchase. He asks for the computer without the operating system so we remove the operating system from the computer and lower the price. He then wants a better deal than that so we reduce the price by another $25 and told him that the system is used and that there is no warranty or returns on it. He is fine with that. We show him that Ubuntu Linux works on the system which is the OS that he will be using on the computer. We show him Linux by using an Ubuntu Live cd which doesn’t install on the hard drive it just runs from the cd. The customer takes the computer home and tries to install Linux on the hard drive. He can’t get it installed so he brings the computer back to us and wants us to install Linux for him. We tell him we usually charge $125 for that, but we would cut him a deal and do it for $50. He gets totally upset and grabs the computer and storms out of the store. Explain to me why we should do it for free? Maybe I am missing something. I know he purchased the system from us, but he wanted the original operating system removed from the system which was working so that he could save $75. We even showed him that Linux would work on the system for free. I wish I knew where he worked so that I could go there and ask him to work for me for free.

Jan
20

Emergency Room Issues

Last night I took my wife to the emergency room at 10:30 at night for a severe migraine. We checked in at 10:30 with the front desk which is behind glass. You need to pickup a phone to talk to someone. Kinda feels like one of those prison movies. It took until 1:00am for the emergency room to get my wife into a bed and another hour for her to be seen by a Doctor. The Doctor prescribed some morphine and some nausea medicine as well as intravenous liquids. My wife fell asleep shortly after getting the morphine and she woke up 2 hours later. We were expecting the Doctor to come back and check on her, but it took until 6:00am for the Doctor to come back. We were checked out at 7:30am. So the whole process took 9 hours. Most of the time was spent waiting. They said they were very busy last night, but the waiting room had at most 10 people waiting. It just didn’t seem to be very organized. There must be a way to streamline the process. I ended up staying awake all night and I am working on no sleep for the past 28 hours of so I am a bit cranky. I understand that the emergency room people are abused by people and they are overworked and under funded. The bed my wife was put in was built in 1996. I had plenty of time to do nothing so I noticed little things like that. I recommend using an ambulance if you can afford it to get in quicker. If you walk in you have to wait behind the glass which is what we did. I know these things can’t be planned, but the process is very painful. What have your experiences been like?

Dec
03

Why won’t you buy back my used computer

A lady buys a used computer. She comes in to the store and she is in a hurry. She picks out a used computer for $179 and we throw in a used monitor, keyboard and a mouse. She signs the paperwork and we explain that there are no returns on used computers. She signs the paperwork and leaves. The lady calls two weeks later and wants us to buy the computer back because her boyfriend bought her a laptop for $300 on black Friday. We tell her we have a lot of stock and we don’t need anymore used computers, so we are not willing to buy her computer. She then proceeds to lose her mind and she says we are dishonest because we knew she could buy a better computer for more money. I was confused because of course she can get a better computer for more money. Then she hangs up on us. It is interesting that people are so nice when they call until they don’t get their own way and they lose it. Has this ever happened to you?

Go back to top