We went to a restaurant over the weekend and had some lunch. The waitress came over and asked us what would like for lunch. We ordered lunch and the waitress went away to get our drinks. At no time during this conversation did the waitress show any positive emotion in any way. She was very monotone and she obviously didn’t want to be there. She was just going through the motions. The interesting thing was that on the window of the restaurant they were looking for help. I wonder if there is a correlation between the help wanted sign and the waitress’s attitude. Makes you think. Have you had an experience like this?
We went to the McDonald’s in Wilcox Arizona over the weekend and tried to get a drink, just a drink. It took over 15 minutes just to get a drink. There was at least 8 people working and they weren’t that busy. The counter was staffed with one person who was at the cash register. She was taking orders and putting the tickets to the side for the rest of the staff to fill. The rest of the staff was running around like chickens with their heads cut off. I can’t believe how long it took. I didn’t even order any food. I know McDonald’s is a franchise and they have specific ways of handling things so that the food gets out quickly, but not this time. So much for fast food. Has this ever happened to you?
I am eating out last night at Village Inn. I sat down with my wife and they changed the menus. They removed my favorite dish from the menu of course. So, no big deal, I found something else to eat on the menu. It is free pie Wednesdays. You get a free piece of pie with your meal. The waitress serving us takes our order and then asks us for our preference in pie, I tell her my usual which is pumkin and she says they can’t do that on the free pie day. So, I order apple pie and I proceed to tell the waitress that I would like it to go. She tells me that the pie has to be eaten inside the restaurant, those are the rules. I tell her that I had been eating there for over a year and since this special has been going on that I have been getting the pie to go. She says she can’t do it and that she will get in trouble. I let it slide and tell her no problem I will eat it in the restaurant. I do retail for a living and one of my more unreasonable customers would lose their minds if they couldn’t get it their way. I wouldn’t have even brought it up, I would have let it slide if I were her because it could potentially affect her tip.
My thought process is this: I am not at a buffet restaurant where I can see taking food home from the buffet would be against their rules. I am only getting one piece of pie and I would like to take it to go to eat it in front of the TV when I get home. What’s the big deal? If someone can explain this to me I would appreciate it. Thanks