Daily Remarks » order http://dailyremarks.com Observations on Daily Life Thu, 19 Apr 2012 17:23:20 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 How should this be handled? http://dailyremarks.com/how-should-this-be-handled/ http://dailyremarks.com/how-should-this-be-handled/#comments Thu, 01 Jul 2010 21:22:50 +0000 daily http://dailyinsanity.com/?p=343

A customer purchases an item over the internet. The order is over $250 so we give them free shipping. They get the item and don’t like it so they want to return it. Should the customer be responsible for the original shipping since they didn’t keep the item? What do you think? The original shipping was $4.95 which is not a lot, but why should the vendor eat the shipping?

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